ÑÇÖÞÉ«°É

THE ROLE:Ìý

• Calling alumni (graduates) of ÑÇÖÞÉ«°É on the phone to talk to them about their experience here and ask them to support The ÑÇÖÞÉ«°É Fund with a donationÌý

• Make a personal connection, be a face of ÑÇÖÞÉ«°É and bring alumni back to the university through the callÌý

• Alumni donations have funded, for example, scholarships and bursaries, internships, travel grants, sports provision and Welsh language and cultural activities. You’ll need to use your own experience or that of a fellow student to bring this to life on the phoneÌý

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THE BENEFITS:Ìý

• Attractive rate of pay of £13.45 per hour!Ìý

• Enhance your skills to add to your CV – you’ll learn how to negotiate, enhance your communication skills, work as part of a team and much moreÌý

• Full training and supportÌýÌý

• Talk to some truly interesting, inspirational and influential peopleÌý

• Raise money for some great projects right across ÑÇÖÞÉ«°ÉÌý

• Work around your university commitments – evening and weekend shiftsÌý

• We run two campaigns per year so there’s the potential for ongoing workÌý

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REQUIREMENTS:Ìý

• Responsible, mature attitude with impeccable punctuality and reliabilityÌý

• Extremely articulate, with an excellent phone mannerÌý

• Ability to relate to and communicate with a huge variety of people – well-developed listening skills and high standard of both spoken and written English and, for some team members, also the ability to communicate to a high standard of both written and spoken WelshÌý

• Persistent, creative and flexible – able to turn negatives into positives and negotiate to achieve agreed outcomesÌý

• Enthusiastic and passionate about ÑÇÖÞÉ«°É – happy to talk about your knowledge of the university and your departmentÌý

• You’ll be a well-rounded and interesting individual capable of really engaging conversations – involvement in ÑÇÖÞÉ«°É clubs and societies is considered helpful, but by no means essentialÌý

• Whilst not an essential requirement, we will be pleased to hear if you speak any other languages in addition to English.Ìý

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YOU MUST BE ABLE TO ATTEND THE FOLLOWING:Ìý

Recruitment sessions – If you’re shortlisted, you’ll be invited to a mock telephone test and if you are successful, you will be asked to come for an interview.ÌýÌý

Training session – training will be scheduled prior to the start of the campaign.Ìý

Calling – the first shift will be Monday, 17 March 2025,and the campaign runs for 4 weeks until Sunday 13 April 2025.

For your information the shifts are:Ìý

Mondays to Thursdays from 6pm to 9pmÌý

Sunday 3:30pm – 6:30pmÌý

OurÌýtelethonÌýcampaigns offer an exciting opportunity for students to play a key role in securing vital philanthropic support from ÑÇÖÞÉ«°É alumni. Throughout each campaign, we connect with our alumni to share updates on university news and upcoming events, while encouraging them to support our students and faculty through various giving opportunities. These contributions help to fund a wide range of university initiatives, including bursaries, placement grants, research projects, Student Union Clubs and Societies, and many more projects that help students enhance their student experience.

Beyond fundraising, the telephone campaign serves as a valuable way for ÑÇÖÞÉ«°É to maintain connections with alumni and foster long-lasting relationships. Alumni appreciate hearing about current student life at ÑÇÖÞÉ«°É and reflecting on their own university experiences.Ìý

Feel free to email ourÌýÑÇÖÞÉ«°É FundÌýTelethonÌýTeamÌýmailbox if you would like to chat with one of our colleagues about theÌýjob.